Terms & Conditions

  1. The proofing process will only begin on receipt of a purchase order or order confirmation.
  2. An electronic proof will be prepared before we process your job if requested.
  3. Prices quoted are valid for 30 days
  4. Title of goods will not pass to purchaser until full payment has been received
  5. Any claim for damage or short delivery must be received in writing within 7 days of invoice date
  6. We reserve the right to alter specifications and substitute product without notice
  7. Once a job is approved, the artwork is deemed final. If you need to cancel the job and advise us before the production process starts, with an acceptable reason, we can provide a refund without penalty.
  8. Your supplied artwork must comply with out artwork specifications available here.
  9. The electronic proof supplied by us may not be an exact colour match or reference. If your colour requirements are specific, please order a hard copy colour proof to check before you approve the printing.
  10. There may be trimming variance of up to 1mm. Please ensure any important logo or text is at least 3-4mm from the borders.
  11. It is your responsibly to ensure any artwork or materials supplied do not breach relevant copyright legislations. We DO NOT accept responsibility for any copyright  issues arising from your artwork or material.
  12. Tuffa Products reserves the right to reject any offensive / suggestive printed material including blasphemy, please consider this upon ordering.
  13. If you have a deadline to meet, please check our current turnaround time.
  14. We have several checking systems in place before dispatching your good, however if a problem is not identified, please notify us within five working days.
  15. In the event of a reprint, you must return the rejected goods.
  16. Customers are liable for any duties and / or taxes for deliveries outside the United States
  17. All prices are subject to change without notice.
  18. Terms and conditions are subject to change without notice.

If you have any questions about the above Terms and Condition please contact Tuffa Products – +61 2 6895 3347 or email –sales@tuffaproducts.com.au

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